ARH Consulting LLC helps owners organize technology and continuity priorities around actual workflows. We coordinate the business requirements, implementation responsibilities, and questions that should be addressed by IT, security, legal, and insurance specialists.
Understand the current systems
Inventory the platforms used for intake, matter or project management, documents, accounting, communications, and reporting. Identify duplication, unsupported workarounds, unclear data ownership, and dependence on one employee or vendor.
Practical security priorities for specialist review
- Identity and access: review individual accounts, multifactor authentication, access permissions, and prompt removal of access when roles change.
- Updates and configuration: establish responsibility for supported software, device management, and security settings.
- Backup and recovery: review protected backup copies, restoration testing, and the time needed to resume critical work.
- Staff awareness: develop training and a clear route for reporting suspicious messages or unexpected requests.
- Vendor accountability: clarify service responsibilities, escalation contacts, data access, and incident support.
CISA's small-business resources discuss multifactor authentication, backups, and other security practices. These are starting points for a review with qualified technical professionals.
Continuity goes beyond an IT outage
Plan for loss of office access, staff absence, vendor disruption, communications failure, and owner unavailability. Identify the functions that must continue, the minimum information and systems required, and the people authorized to act.
Use AI with defined business controls
Evaluate the intended use, information sensitivity, vendor terms, access, and review process before adopting an AI tool. Determine which information may be used and who is responsible for checking outputs. The firm should retain professional oversight of client-facing and legal work.
Make the recovery plan usable
- Identify critical functions and recovery priorities.
- Record system owners, vendor contacts, and escalation responsibilities.
- Prepare alternative communications and operational procedures.
- Test selected recovery scenarios with the responsible team.
- Update the plan when systems, staff, or vendors change.
Deliverables
A systems inventory, a workflow and vendor-gap assessment, a technology priorities roadmap, a continuity responsibility matrix, and a recovery exercise agenda. Penetration testing, forensic investigation, technical security assurance, and legal incident-response determinations are specialist services.
Start with the critical work
Bring a platform inventory, vendor agreements, backup descriptions, existing access procedures, and continuity concerns. The first discussion should clarify what must keep working and who is responsible for protecting it.